Delivery Information & Returns Policy

UK MAINLAND DELIVERY

• Free shipping on orders over £100 exc VAT  
• Carriage Charge is £10 plus VAT on all orders below £100 exc VAT
• Opening order minimum total is £350 exc VAT

UK OFFSHORE DELIVERY - (Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles)

• Free Shipping on orders over £200 exc VAT
• Carriage charge is £15 plus VAT on all orders below £100 exc VAT
• Opening order minimum total £350 exc VAT

INTERNATIONAL DELIVERY

• Please contact our friendly team on 01935 811977 or email trade@foreverengland.com for a shipping quote.

RETURNS / ORDER DISCREPANCIES

• We cannot accept returns for any reason unless the product is faulty or if an incorrect item has been sent in error.  Any faults should be reported to us immediately.
• Any discrepancies such as missing items should be reported to us within 5 days of receiving the goods. We are unable to resolve any discrepancies reported after this time unless the product is faulty.
• Faulty goods will either be replaced, or a full refund / credit note will be processed once the goods have been returned to us.